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Non-US Government Customers: For customer support assistance please do not use this portal as it is designated for use only by Zscaler's FedRAMP-approved customers. To obtain Zscaler Help please visit https://help.zscaler.com

By requesting support, you authorize Zscaler’s support personnel to access your customer logs, only if required, for the limited purposes of responding to and troubleshooting this support request.

Ticket submissions from the ZIA Admin Portal provides a better response time and SLA compliance because it gives Zscaler additional information about your account. This form should be used only if you cannot reach the ZIA Admin Portal.
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US FedRAMP Support: (866) 439-1163

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For ZPA tickets, please login to the admin portal